How it started
In 2019, our founding team was consulting for a financial services firm in Dublin. They processed thousands of loan applications monthly, but their system was a mess. Applications sat in email inboxes for days. Data entry errors caused delays. Staff spent entire shifts copying information between systems.
We built them a custom automation solution. Processing time dropped from 48 hours to 3 hours. Error rates fell by 92%. The team could finally focus on evaluating applications instead of shuffling paperwork.
That's when we realized this problem wasn't unique to one company. Nearly every organization we talked to had similar bottlenecks.