vine-jay

Last updated: September 3, 2026

Introduction

This Privacy Policy explains how vine-jay collects, uses, stores, and protects your personal information when you visit our website or use our automation services. We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following types of information:

Information You Provide Directly

Name and contact information when you fill out inquiry forms
Email address for communication purposes
Company name and business details
Information about your workflow requirements and technical environment
Any other information you choose to provide in messages or forms

Information Collected Automatically

Browser type and version
Operating system information
Pages visited and time spent on our website
Referring website addresses
IP address and general geographic location

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries about our automation services
To provide customized implementation plans and proposals
To deliver and maintain our services if you become a client
To improve our website functionality and user experience
To send relevant information about our services, with your consent
To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide information through our forms or agree to receive communications
Contract Performance: To fulfill our obligations if you engage our services
Legitimate Interests: To improve our services and communicate about relevant offerings
Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and business, under strict confidentiality agreements
When required by law, legal process, or governmental request
To protect our rights, property, or safety, or that of our users or the public
In connection with a business transaction such as a merger or acquisition, with appropriate protections in place

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Inquiry data is typically retained for two years from the last contact, while client data is retained for the duration of the service relationship plus seven years for accounting and legal compliance purposes.

Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information in certain circumstances
Restriction: Request restriction of processing of your personal information
Portability: Request transfer of your information to another service provider
Objection: Object to processing of your personal information based on legitimate interests
Withdraw Consent: Withdraw consent at any time where we rely on consent for processing

To exercise any of these rights, please contact us at the email address provided in the Contact section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

vine-jay Automation Solutions
47 Harcourt Street
Dublin 2, D02 XY47
Ireland

Email: [email protected]

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Irish Data Protection Commission or your local data protection authority.